NewED-ChatBot

A website chatbot that answers your customers in their language.

It replies to visitors at any hour, in the language they write in, collects their name and phone number, sends hot leads to your WhatsApp and lets your team answer from their phone.

7-day free trial · Cancel any time · Paid plans from $10/month

WordPress plugin available now · Any website and mobile Inbox app in early access

Replies in

Why it's different

Built for small businesses in Africa and beyond.

Any language

Replies in your visitor's own style and switches when they do: English, French, Portuguese, Swahili, Zulu and more.

Any website

WordPress, Wix, Shopify, Squarespace, Webflow or your own code: one line of code, or our WordPress plugin.

Inbox app on your phone

Get an alert when a visitor needs you, take over any chat and reply from anywhere.

WhatsApp handoff

One tap opens a WhatsApp chat with the customer's question already filled in.

Every lead, captured

Name, email and phone before each chat, every conversation saved, and a report every Monday.

Your data stays yours

Stored in South Africa (Johannesburg) or in your own WordPress database, with a built-in consent checkbox for POPIA and GDPR.

See it in action

Watch the 80-second demo.

A visitor chats in French on a website while the team answers from the phone.

Recorded on a sample dental practice with sample conversations. ChatBot Cloud and the Inbox app are in early access.

What you and your visitors see.

A visitor chatting in French on a sample dental website, with a WhatsApp button
Answers on any websiteIn the visitor’s own language, with one-tap WhatsApp.
The Inbox app on two phones: the chat list and today’s numbers
Your inbox, in your pocketEvery chat and today’s numbers on your phone.
A phone showing the team taking over a chat and replying
Take over any chatReply as the team when the bot can’t answer.
The Inbox on a computer with the conversation list and a French chat
Every conversation in one placeSearch, filter and follow up from your computer.
The knowledge base with answers in several languages
Knowledge base in one clickTeach the bot your prices, hours and services.
Settings with the one-line embed code
One line of codePaste it on Wix, Shopify, Squarespace or any site.

Pricing

Simple plans. Cancel any time.

Free

$0 /month
  • 50 chats per month
  • Answers from your knowledge base
  • Lead form and dashboard
  • Small "Powered by" link
Get started
7-day free trial

Starter

$10 /month
  • 500 AI chats a month included
  • AI replies in any language
  • WhatsApp handoff and online bookings
  • Booking reminders and Google review requests
  • Quick replies and call-me-back requests
  • Away mode for load-shedding and holidays
  • AI drafts answers to missed questions
  • Weekly report and lead export
Start free trial

Pro

$18 /month
  • Everything in Starter
  • 2,000 AI chats a month included
  • WhatsApp, Instagram and Messenger bot
  • Team inbox and internal notes
  • Payment links and in-chat shop
  • Insights and monthly report
  • Up to 3 websites, priority support
Choose Pro

Customised

Let’s talk price on request
  • More AI chats, websites or businesses
  • Custom features and integrations
  • Set-up and training by our team
  • Dedicated support
Contact us

Run out of AI chats? Add 500 or 2,000 extra AI chats any time, in one click. They never expire.

Live on your website in three steps.

  1. 01

    Install it

    Upload the WordPress plugin, or paste one line of code on any other site. Your 7-day trial of all Starter features starts right away.

  2. 02

    Click "Read my website"

    The bot learns your services, prices and hours from your pages. Add an industry template if you like.

  3. 03

    Add WhatsApp and go live

    Pick your colours and welcome message. Visitors can start chatting straight away.

Want us to set it up for you?

We install the chatbot, write its answers with you and connect your WhatsApp, so it works from day one.